Support team
in Germany

Quick Help

Report a problem

 Quickly report a technical issue with your equipment.

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Request an offer

Request a tailored, no-obligation quote for our services.

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Technical request

Submit your technical inquiry and receive expert support.

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Need immediate assistance?

You can reach us!
+49 (0) 7971 9270-0(opens in new tab)

Direct
Contact forms

Use the form that matches your request
Report a problem

Report a technical issue quickly and easily

Open form(opens in new tab)
Request an offer

Tell us about your project and receive a tailored offer

Open form(opens in new tab)
Technical request

Ask our experts - they're here to help

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Call Us
or fill the form

+49 (0) 7971 9270-0

Don't hesitate to contact us!

Working time

Mon - Fri: 9:00 - 19:00 / Closed on Weekends

Company Headquarters

In der Eschenau 7,
74405 Gaildorf

Sales & Service

Hilpert

Manuel Hilpert
Head of Sales & Service (CSO)

Phone: +49 (0) 7971 9270 165
Email: m.hilpert@serafimaint.com

Pohl

Christian Pohl
Field Sales

Phone: +49 (0) 172 385 8223
Email: c.pohl@serafimaint.com

Wael_Amin

Wael Amin
Field Sales

Phone: +49 (0) 162 72 31 600
Email: w.amin@serafimaint.com

Sales Backoffice

Jabs

Mr. Jabs
Spare Parts / Service / Repairs

Email: m.jabs@serafimaint.com

Tischler

Sibylle Tischler
Spare Parts / Service / Repairs

Phone: +49 (0) 7971 9270 291
Email:  s.tischler@serafimaint.com

Mohammed-Ali

Chalid Mohammed-Ali
Spare Parts / Service / Repairs

Phone: +49 (0) 7971 9270 172
Email:  c.mohammed-ali@serafimaint.com

Engelbrecht

Bernd Engelbrecht
Spare Parts / Service / Repairs

Phone: +49 (0) 7971 9270-162
Email:  b.engelbrecht@serafimaint.com

Hofmann

Stefanie Hofmann
Spare Parts / Service / Repairs

Email:  s.hofmann@serafimaint.com

Frau_Jakob

Cecilia Jakob
Order Handling / Logistics / Call C.

Phone: +49 (0) 7971 9270 166
Email: c.jakob@serafimaint.com

defailt

Tanja Sticker
Order Handling / Logistics / Call C.

Phone: +49 (0) 7971 9270 118
Email:  t.sticker@serafimaint.com

Technical & 2nd Level Support

Laun_2

Manuel Laun
Technical & 2nd Level Support

Phone: +49 (0) 7971 9270 164
Email:  m.laun@serafimaint.com

Kohler

Matthias Kohler
Technical & 2nd Level Support

Phone: +49 (0) 7971 9270 181
Email:   m.kohler@serafimaint.com

In the heart
of Europe

Serafima GmbH & Co. KG is proudly based in the picturesque district of Schwäbisch Hall, located in the northern region of Baden-Württemberg. Our central location, with convenient access to the A6, A7, and A81 motorways, places us within easy reach of major international airports in Frankfurt, Munich, Stuttgart, and Nuremberg — all less than two hours away. Additionally, the town of Gaildorf offers a train station with regular connections to Stuttgart, running every 30 minutes, making travel to and from our location even more convenient.

Visit Us in Gaildorf next to Schwäbisch Hall